Episode 712: My Approach to the No-Win Scenario (Classic Podcast)/第712集:我的不勝之道(經典播客)
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第712集:我的不勝之道(經典播客)
Episode 712: My Approach to the No-Win Scenario (Classic Podcast)
第712集的完整文字記錄
Episode 712: My Approach to the No-Win Scenario (Classic Podcast)
Note: this is a rebroadcast of Episode 585, which was recorded in 2018.
Synopsis
Although we’re often confronted with what seems like a no-win scenario in business, Ivan Misner believes there’s almost always a way to win without breaking the rules.
As an undergraduate, Ivan found himself needing to take one more lab class in order to graduate. His advisor told him he’d have to take a math lab, and he hated math. He was determined to find another lab course he could use to meet the requirement. After hunting through the entire university catalog, he discovered an enology lab in the hospitality division.
The lab part of the course was tasting wine, and at 21, he hated wine—but not as much as he hated math. He persuaded his advisor to sign-off on the course, because although it was unheard-of for a political science major to use an enology lab to meet this requirement, it wasn’t prohibited.
As a result of taking this course, Dr. Misner developed a lifelong passion for wine. His supposedly no-win situation turned into a win for everyone.
If you apply this same persistence and creativity to conflicts in your BNI chapter, you’ll find a way to resolve them. It’s important not to give up too easily.
For more of Ivan’s content, go to IvanMisner.com.
Complete Transcript of Episode 712
Priscilla:
Hello everybody and welcome back to The Official BNI Podcast, brought to you by the Networking for Success Channel on YouTube, which features Dr. Ivan Misner and many other networking experts. I am Priscilla Rice, and I am coming to you from Live Oak Recording Studio in Berkeley, California. I am joined on the phone today by the Founder and the Chief Visionary Officer of BNI, Dr. Ivan Misner. Hello, Ivan. How are you and where are you today?
Ivan:
Hi Priscilla. I am doing great and I am actually back home in Austin, Texas. I have been traveling, but tomorrow is a big holiday in the United States called Thanksgiving for those of you around the world. It’s the third Thursday of every year. It is a holiday to give thanks for all of our blessings, so I want to be home and we have some family coming home tomorrow.
Priscilla:
It’s the third Thursday of November every year.
Ivan:
Yes, Good point. The third Thursday of November every year, which is tomorrow.
Priscilla:
Right. Okay, great. So tell us a little bit about what you have for us today.
Ivan:
Yeah, my approach to the no-win scenario. So in business, we are often confronted with problems that seem to be a no-win situation. While I acknowledge sometimes that they, in fact, exist, I really believe there are almost always alternatives that can be explored to find a good result.
I recently thought back to where this started in my life and I realized that I really came to this conclusion when I was a university student. When I was an undergrad in college, I needed to take one more lab class. A lab class is a course that gives hands-on experience related to a topic. I had taken lab classes in science and the only lab class left according to my counselor was a lab class in mathematics. Now, I did fine with basic mathematics, and I did actually pretty well in statistics, but the higher-level courses in algebra and geometry were just not my passion. So okay, in full disclosure, I hated them. I really hated those courses.
So when my counselor said that was the only choice left, I went on a quest. A quest to go through every single page of the course catalog – this was a state university and the catalog was huge. I went through every department of the entire university except the math department to find any other class with a lab that I hadn’t already taken. After a painstaking search through this huge catalog, I found one course that fit the bill. It was a course in the hotel and restaurant management school in the university. I was in political science at the time. I thought I would be a lawyer. For those of you who don’t know that, I thought I would be a lawyer. I was actually accepted to law school. I haven’t told many people this. I changed my mind and ended up going in the direction I went. So political science was my major.
So I found this one class in hotel and restaurant management. The class was on enology, the study of wine. The lab part was wine tasting.
Priscilla:
Good plan.
Ivan:
You might think I was excited about this, but the truth was I hated wine. I was 21 years old, a little over 21. I hated wine. I didn’t like it at all. The only thing is I hated math more than I hated wine so enology it was. I took this revelation to my department counselor, from the university counselor to my department counselor and I showed it to him. He said, “No, you can’t take that as a lab.”
I said “Why not? It’s a lab and it meets all of the university requirements for me to complete my degree.”
He said, “Because it is unheard of to use that a lab in this department.”
I said, “Okay, but is it prohibited? Where in the department requirements does it say that it can’t be used?”
He cocked his head at me and looked at me over the top of his glasses and said, “Alright. Give me the paper. I’ll sign it and get out of there!”
I just smiled and said, “Thank you very much, Professor,” and I walked out with the paperwork to complete my enology wine lab.
At that moment, and this is what I think is really an add-on interesting point about this, I had no idea that the course that I was taking would become a lifelong passion. Remember, I didn’t like wine when I was 21. What I found as I was taking this course was it was much more difficult than students thought it would be. We had an almost, no kidding, almost 40% drop-out rate for the class because it wasn’t really just about tasting wine. It was about the wine industry and wine regulations. So the tests were really, really tough and the tasting was only a part of the class.
So today, it is a passion for me. I built a cellar at my home in Austin that will hold almost 1,600 bottles. For the record, it is not full yet, but I am working on it, Priscilla. I just started working on a sommelier certification just for fun. It has become a passion of mine in life. This path all began because I didn’t believe in the no-win scenario as the only possibility regarding a challenge.
So I share this story on my podcast because I truly believe there are almost always options to a no-win situation, if you work hard to find solutions, maybe even push the envelope a bit. For the Star Trek nerds out there, I would Iike to think I passed the Kobiyashi Maru simulation, which half the people listening to this have no idea what I am talking about but it is a no-win scenario that is mentioned several times in Star Trek.
Now, you will notice I didn’t break the rules. I followed the rules. Kobiyashi – old Kirk, he broke the rules. I didn’t break the rules. I just looked for an alternative. I think that all too often in life, we get confronted with some problem and we say, “Okay, screw it. I quit.” And we walk away from finding a solution when sometimes you can get really creative.
For me, it was about doing my research. I spent probably an hour and a half going through the catalog, page by excruciating page. Maybe two hours. Then I had to talk my department counselor into signing off on it. It wasn’t just something I could do, but I had to do my research and then negotiate with the person in charge to get to where I wanted to get. I was able to get what I needed to do, got my degree. But more importantly, it has become a lifelong passion.
I think all too often we give up too easily in business without finding a win-win solution. We don’t have to break the rules to do it, but you can find alternatives within that rule. That is my message for today, Priscilla. Any thoughts?
Priscilla:
I think that took a lot of creativity on your part and it turned out well. That’s for sure.
Ivan:
Well, it turned out really well because I didn’t have to take a math lab. I was happy about that all by itself.
Priscilla:
Exactly. How would you apply it to BNI, Ivan?
Ivan:
Look, I think there are always options. I have seen situations where they had conflict in a chapter and they just give up. “Okay, I give up. I am not going to deal with this.” and they walk away or they get mad and they complain. Oftentimes, there are solutions to be had by, if you are having a problem with a Member, having a conversation with the membership committee. Or first, before having a conversation with the membership committee, sit down and have a conversation with the Member and talk to the Member about the challenge.
Work through the challenge that you may have. It may be a conflicting classification. It may be a referral that you give them that didn’t work out. It could be anything but look for solutions. Don’t get obsessed with the problem. If that doesn’t work go to the membership committee and have a problem with the membership committee about it.
It could be about attendance. Maybe you can’t make a meeting and so you have to bring in a sub. Bringing in a sub, when you do it right, don’t just pick some serial sub who doesn’t care about you. Find somebody who is a great substitute who will represent you just as well as you. By the way, I have seen subs who do a better job than the Member.
Always look for solutions. Don’t just give in to the problem. I have to tell you, if I have any strength at all, I may not be the smartest man in the room, I may not be the most talented man in the room, but I am absolutely the most persistent man in almost any room I go into. This was, for me, a matter of persistence to finding a solution to a problem that I didn’t want to buy into. Does that make sense?
Priscilla:
Uh-hum, it totally does.
Ivan:
And now I have an awesome cellar and incredible wine. My favorite, by the way, is a big, bad, bold Cabernet Sauvignon, just for the record.
Priscilla:
Okay, so all those listeners out there, remember – send Ivan wine for his birthday.
Ivan:
You don’t have to do that, but if we ever meet, get me a good glass of Cabernet and I am happy.
Priscilla:
Perfect.
Ivan:
Well, that’s all I’ve got for today, Priscilla. I hope this is a lesson that helps people think. The next time that they run into a problem, think about a way of finding a win-win solution because it was a win-win. My department was happy. The university was. It was a win-win-win. The department was happy. The university was happy, and I ended up being extremely happy. I really believe that there are more of those than we realize. That’s it for me today.
Priscilla:
Okay. Perfect. Well, thank you so much, Ivan. For more of Ivan’s content, go to IvanMisner.com. Thank you so much for listening. This is Priscilla Rice and we look forward to having you join us again next week for another exciting episode of The Official BNI Podcast.
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