Episode 677: How to Build Your VCP on Zoom /第677集:如何在Zoom上建立你的VCP?(Visibility)知名度 (Credibility)信譽度 (Profitability)盈利能力
第677集:如何在Zoom上建立你的VCP?
如何被人看到
- 帶上你的能量。
- 在鏡頭下保持你的手勢。
- 具有專業背景的專業著裝。
- 確保Zoom顯示你的全名和公司名稱。
如何說
- 保持簡明扼要。 具體要好。
- 使用成功案例。
- 不要重新講述一個故事:重新體驗它。
不該做什麼
- 除非有緊急情況,否則不要關閉相機或遠離相機。
- 如果你穿著短褲或運動褲,不要讓別人看到。
- 即使是靜音,也不要在家裡打電話或和其他人說話。
- 不要依賴技術,尤其是預先錄製的視頻。
- 不要在沒有讓你的聽眾參與的情況下說話。向您的共同主持人尋求有關民意調查,反應和聊天的幫助。
獎勵回合:
第677集完整版
Episode 677: How to Build Your VCP on Zoom
Synopsis
Tiffanie Kellog makes her eighth appearance on the podcast to share her tips for how to be seen, what to say, and what not to do to build VCP on Zoom.
How to Be Seen
When you’re at a BNI meeting on Zoom, it’s especially important to make the most of the space you have:
- Bring your energy.
- Keep your hand gestures on camera.
- Dress professionally with a professional background.
- Make sure Zoom shows your full name and company name.
What to Say
- Keep your message concise. Be specific to be terrific.
- Use success stories.
- Don’t re-tell a story: re-live it.
What Not to Do
- Don’t turn off your camera or step away from it unless there’s an emergency.
- If you’re wearing shorts or sweatpants, don’t let people see them.
- Don’t talk on the phone or to other people in your house, even if you are muted.
- Don’t rely on technology, especially pre-recorded videos.
- Don’t talk without getting your audience involved. Ask your co-host for help with polls, reactions, and chat.
Bonus Round:
- Plan, Prepare, and Practice to deliver a Presentation with Power and Passion so you create profound Profitability.
- Remember that the offline rules still apply online.

Complete Transcript of Episode 677
Priscilla:
Hello, everybody, and welcome back to The Official BNI Podcast. I’m Priscilla Rice, and I’m coming to you from Live Oak Recording Studio in Berkeley, California. And I’m joined on the phone today by the Founder and the Chief Visionary Officer of BNI, Dr. Ivan Misner. Hello, Ivan, how are you and where are you?
Ivan:
I love going back to the “How are you and where are you?” Priscilla, thank you so much and as I mentioned in last week’s podcast, we’re going back to it because you know, I am traveling. Yeah, it’s virtual. But I am traveling all over the world. And so we thought we would incorporate it back in by at least mentioning one of the places that I am live. This week I am live in the United Kingdom for a large regional event. I’ve done a lot of recorded visits around the world, but I’m doing a live event in the UK.
So we have an interesting topic today, how to build your VCP on Zoom. And for those of you who don’t know, VCP stands for Visibility, Credibility, Profitability.
And we have someone as a guest, who is now the reigning champion for the number of guest visits on BNI podcast. This is her eighth visit, it is Tiffanie Kellog, and Tiffanie entered the entrepreneurial world in 2003. She’s enjoyed being able to help her clients make money, save time, have fun. She spent her time traveling across the globe before COVID, helping thousands of entrepreneurs, now she probably does it virtually like I do. And whether sharing her expertise, with her Southern accent, on referral marketing, networking, maximizing your time, Tiffanie will knock your socks off with any audience with their fun and entertaining presentations.
Now, you have to understand the ‘socks’ branding thing that Tiffanie’s got, go to Episode Number 489, about her colorful socks. She always wears amazing socks. And what’s funny about that is if you looked at my sock drawer, it’s all black, all my socks. So she’s very colorful. She’s the author of several books. And we have her back here today to talk about VCP. Welcome back, Tiffanie.
Tiffanie:
Thank you so much. I’m so glad to be here.
Ivan:
You’re going to talk about three things, how to be seen, what to say, what not to do, and if we have time, we’ve got a bonus round. So, talk to us about that and how it fits in VCP.
Tiffanie:
It’s an interesting thing where we’ve switched to Zoom, and we’ve been here six months or so now. And I think we have to keep in mind that being on camera is now replacing us being in the meeting. So we want to make sure that we’re doing everything we can to be moving up the referral confidence curve and not down the referral confidence curve.
And so the first thing to me is, how do you want to be seen? And when we only have a short time for our weekly presentation, or our featured presentation just a couple times a year, we want to make sure that we are making the most of the space that we have.
Many people are watching the Zoom meeting with you on gallery, so you’re only a couple inches high. So you really want to think about bringing your energy. I think you have to be more energetic on Zoom than you actually do in person. What do you think, Dr. Misner? Are you finding that you have to kind of take it up a notch?
Ivan:
Yeah. Call me Ivan, Tiffanie. I think so. And I think you have to remember that, like gestures, hand gestures—I must be Italian somewhere, because if you tied my hands, I couldn’t speak. I think it’s really important to make sure that your hands are included in the camera. So that, you know, when you’re doing hand gestures, which means you need to tighten it up. You need to bring your hands in a little closer to show that excitement, to visually show that you’re making a point, if that makes sense.
Tiffanie:
Yes. And I know we’re all in like different, where our camera is at. So for me, I would never talk in public with my hands up by my head. But you do want to have people see that. Also, I think you want, when you’re being seen, you want to think “Can I use props? Is there something visual that we can use?”
Ivan:
Yes, great suggestion. Yeah.
Tiffanie:
And then we also have the virtual backdrops versus the regular backgrounds. I think that your goal is you want to be professional, dress professional with a professional background, whether that’s virtual that works for you. Or I have a Zoom corner in my office. I actually created this about three years ago to where I can easily do Zoom, and I know it always looks great behind me. Because if you—I don’t know if you’ve seen anybody Ivan, with the dirty piles of stuff in the background?
Ivan:
Yes. Yeah, I have. It’s not pretty. I don’t know what they’re thinking. I’ll tell you one that cracks me up though. Have you seen the BNI Zoom background that’s got me standing off on the left? I see them because people take screenshots and I’m tagged on Facebook actually being in a photograph, when it’s just me as a backdrop, which just cracks me up.
Tiffanie (laughing):
That is hysterical. The last thing I want to say about being seen is make sure that you have your name spelled properly, first and last name, maybe even your company name, labeled with you in the Zoom box. I was visiting a chapter, and somebody was listed as “Dad’s iPhone”.
Ivan:
Oh, God, okay. That’s a problem, you don’t want to do that.
Tiffanie:
The first thing we want to make sure is, we want to be seen. The second thing, I think it’s very important for us, is what to say? I think that now more than ever, we have to make sure we’re very concise with our message. And we like to use the saying “Be specific to be terrific.”
During your weekly and featured presentation, you definitely want to make sure that you are specific about that ideal referral or the ideal referral source. And I think that when you’re sharing, if you can use success stories, that is so impactful. We like to say stories sell, where facts just tell. So anytime you can tell us successes that you’ve created for your clients, it makes it easier for your fellow chapter members to refer you.
Ivan:
Can I add one thing to that? About telling, because I think it’s really important. Don’t retell a story, relive the story. The more you can relive it, you know, really think about your experience there and do your best to relive it as you tell that story, it makes for better storytelling.
Tiffanie:
Definitely. And I think sometimes people don’t necessarily get the reliving of it. Think about the smells, think about the sound, think about the fields; it’s so much more than just what was happening. It’s that environment around you, and sometimes even just thinking about, you know, I could smell the salt in the air, because I’m in Florida and beaches, or whatever it may be.
Ivan:
Yeah, and saying that helps to, you know, position the story, I think more effectively.
Tiffanie:
Yes. So we’ve got how to be seen, what to say, lastly, we have what not to do. And I think this has been dramatically impactful to people’s VCP over the past several months. Because I don’t think they’re thinking about the impact that they have being on camera or not being on camera. To me, that’s the number one thing, because let’s say you know somebody that’s not on camera, what do you think they’re doing, Ivan?
Ivan:
Yeah, who knows? They may not even be there. They may have stepped away.
Tiffanie:
Right. Like to me, if I’m on a Zoom call, and I have to step away for an unfortunate reason, then I usually turn my camera off, step away, then, you know, turn it back on as soon as I can.
Ivan:
As do I, because if I walk away, I’m usually in sweat shorts. So I don’t want people to laugh at me as I walk away.
Tiffanie:
And that does bring up a good point. I think, you know, what we wear as professional attire in the Zoom world is definitely a different thing. So you just want to make sure that you’re professionally dressed, at least for whatever you’re going to be seeing on the camera.
Ivan:
Absolutely right, you’ve got to dress the part, even if it is, you know, from the waist up. (laughing) One other thing, you may be ready to touch on this, is don’t get sidetracked doing email and other stuff. Don’t be doing social media, because you may think you look like you’re paying attention, but your eyes are cast in a slightly different direction and it clearly looks like you’re doing something else.
Tiffanie:
Or you can tell the lighting will change, the screen doesn’t change on Zoom but people will see, especially if there’s a room full of folks, you can see that some people are all of a sudden getting bright, and you know that they’ve changed screens while others have not.
Ivan:
Yeah. All right. So just an FYI, my screen changes a lot. But that’s because I’m in front of great big giant windows and when the sun comes out, I get brighter. I’m not doing email.
Tiffanie:
You can usually tell when it’s somebody’s outside influence, or if it’s, you know, you can see them moving their eyes around and looking. Or I see people and I mean, I have seen this once or twice in a live BNI meeting, and I shake my head when I see it, but they’re staying on camera, they’re muted, but you can tell they’re talking on the phone or to somebody else.
Ivan (laughing):
Yes, I’ve seen that too. These are simple things that should be obvious but if we don’t talk about them, people sometimes don’t think about them. So these are really good suggestions. Anything else on what not to do, because I think we have time for you to do your bonus round.
Tiffanie:
Okay. The last thing I want to add for what not to do, but then I’m going to go into what to do, and then we’ll go to the bonus round. So you have to be really careful about relying on technology. I know a lot of people like to do videos for their featured presentation. However, I can play the video here on my computer, super high speed, I’m jacked-in, I’m not wi-fi. If the people in the chapter though, are watching, and they don’t have great signal, it’s slower, it’s choppy. So you have to watch relying on videos.
Instead, I recommend use polls, have people raise their hand or hit the reaction buttons. Have them put answers in the chat box. Or you can actually go to the participants section and have people vote yes or no. Get your co-host to help you with that. If you’re not sure how to do that, I can certainly share after the fact; reach out, get in touch and I’ll share how you do that. Make it interactive. Don’t just talk for 5, 8, 10 minutes. Get us involved.
Ivan:
Great suggestions. All right, do we have time, we’re almost out of time. Give us your bonus round here.
Tiffanie:
So I like to talk about the seven P’s of Profitability for Presentation. So you want to Plan, Prepare, and Practice. And I know, Dr. Misner, you like to say practice at least four to six times for your presentations. And that, to me, includes when you’re doing Zoom. Plan, Prepare, and Practice to deliver your Presentation with Power and Passion. Pretend like you like what you do, even if you don’t. We want to see your enjoyment. We don’t want to refer you if you look like your miserable. And we do all this to help us create profound Profitability.
Ivan:
I love it. Plan, Prepare, Practice to deliver a Presentation with Power and Passion so you create profound Profitability. Fantastic, Tiffanie.
Any last thoughts? We’re out of time.
Tiffanie:
Just because we’re online doesn’t mean the offline rules don’t apply. So keep in mind every time that you do a meeting, a One-to-One, I like to call them a “Zall”, a Zoom call, that all the rules still apply.
Ivan:
Yeah, absolutely. Well, listen, Tiffanie, this is why you are the reigning champion for being on my podcast, podcast number eight. And hope to have you back for more. Thank you so much for being on again today. We appreciate you.
Over to you, Priscilla.
Priscilla:
Okay, perfect. Thank you, both of you. That was great. Well, that’s it for this week.
The sponsor for this podcast is Ivan’s Inner Circle. If you go and check out the great content available, go to www.IvansInnerCircle.com and you’ll see that Ivan has assembled a variety of interesting topics for you to learn about and participate in.
Thank you so much for listening. This is Priscilla Rice, and we look forward to having you join us again next week for another exciting episode of The Official BNI Podcast.
https://www.bnipodcast.com/2020/10/14/episode-677-how-to-build-your-vcp-on-zoom/
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