The Cat’s on the Roof Technique / 貓在屋頂上的技巧
貓在屋頂上的技巧
我最近在和某人交談,他不得不向他的團隊宣布一些新的東西,他認為這會被視為不好。 但是,他也有信心,它將在以後帶來一些偉大的事情。 他擔心最初的看法和預期的反對。
他認為,這將使團隊無法繼續實施更改。 我聽了他的想法,我同意了。 會有壓力,但這是明智之舉。 因此,我告訴他使用“屋頂上的貓”技術。 他問我那是什麼,所以我和他分享了這個故事:
貓在屋頂上的技巧
有兩個兄弟,一個打算去渡假。因此,哥哥對弟弟說:「我渡假時可以照顧我的貓嗎?」弟弟說:「沒問題。」一週後,哥哥渡假回來說:「貓怎麼樣?」弟弟說:「哦,對不起,貓死了。」哥哥說:「什麼?!」弟弟說:「對不起,貓死了。」然後,哥哥說:「你在跟我開玩笑吧,兄弟,你不該直接跟人家這樣說!」弟弟說:「我應該怎麼做?」哥哥說:「我不知道,請給我一點準備,告訴我貓在屋頂上,然後你走出去看,結果牠開始滑動,你跑過去想抱住牠,但沒有及時。然後,你將貓帶到獸醫那裡想辦法救活,然後再這之後你可以說 ,我真的很抱歉,但是您的貓過世了。這才是你該對待人的方式。」弟弟說:「知道了,我現在明白了。」
然後哥哥轉移話題,問道:「媽媽怎麼樣了?」弟弟說:「嗯,媽媽在屋頂上。」
改革創新
人們討厭他們認為是負面的驚喜。改變也許有驚喜的成分。即使人們說要改變,他們往往也不會有什麼反應。當改變發生時,他們往往會說一些類似於 「是的,我想改變,但沒想到會變成這樣!」改變會讓人害怕,即使改變會帶來更好的效果。
我發現〈貓在屋頂上的技巧〉是一個很好的方法,你可以用這個方法把人隨著時間的推移過渡到新的東西。如果你能避免的話,不要隨便給人們帶來改變。在做這件事的時候,要多溝通,慢慢地,隨著時間的推移。
The Cat’s on the Roof Technique
I was talking to someone recently that had to announce something new to his team that he felt would be “perceived” as bad. However, he also felt confident that it would lead to some great things afterward. He was concerned about the initial perception and anticipated pushback. He believed that this would keep the team from moving forward to implement the changes. I listened to his ideas and I agreed. There would be pushback AND it was the smart move. So, I told him to use the Cat’s on the Roof technique. He asked me what that was, so I shared this story with him:
The Cat’s on the Roof Technique
There were two brothers and one was going to take a vacation. So, the brother says to the other brother “can you look after my cat while I’m on vacation?” And the other brother says, “sure no problem.” A week later the brother comes back from vacation and says “how’s the cat?” And the other brother says “oh, sorry man, the cat’s dead.” The brother says “what?!” The other brother says, “yeah sorry, the cat died.” Then the brother says, “are you kidding me, man, you don’t just spring that on somebody!” The other brother says “how should I have done it?” The brother said, “I don’t know, prepare me a little, tell me ‘the cat was on the roof, and you walked out and saw it, it started sliding, you ran over to get it but you didn’t make it in time. You then took the cat to the vet to try to save it and then after that – you can say “I’m really sorry but your cat passed away. That’s the way you prepare somebody.” The other brother says, “got it, I understand now.”
Then the first brother changes the subject and asks, “How’s mom?” The other brother says “well, mom was on the roof.”
Change for innovation
People hate surprises they perceive to be negative. Change has elements of surprise to it. Even when people say they want to change they often don’t react well. When the change happens, they will often say something like, “yea I wanted to change but I didn’t think it would look like that!” Change scares people, even when it’s change that can lead to something better.
I have found the “Cat’s on the Roof Technique” is an excellent method you can use to transition people over time to something new. Don’t just spring change on people if you can avoid it. Do it with a lot of communication, gradually, over time.
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