不良的規劃可能會導致問題的發生(Poor Planning Can Lead To Problems)

不良的規劃可能會導致問題的發生
我剛剛讓人給我發了一份文件,他們需要馬上完成,因為他們有一個重要的截止日期。提醒你,他們本可以早幾個月就把文件寄給我。由於他們的計劃不周,他們等到最後一刻才把文件寄給我。通常在這情況下,我不會在意,我很快就會把文件填好,然後拿回來給他們。然而,這一次,我在巴拿馬出差。我回國不到24小時就回奧斯汀,去夏洛特參加BNI全球公司的商務會議,然後去內克爾島休息一下。
他們不可能在更糟糕的時刻抓住我,他們完全意識到我正在旅行中。 無論如何,他們給我發送了電子郵件,給我的助手發送了電子郵件,給我的妻子發送了電子郵件,並再給我們所有人發送了兩次(均在兩天內)。 在兩次會議之間,我給該人發了一條消息,並說:「對不起,您遇到問題,但是由於您的計劃不周全,您的項目不是我的優先處理事項。 您有幾個月的時間將其發送給我,而您現在就想要? 沒有。 我現在無法做到。」

我在《誰在你的房間裡》一書中說過,有時候,"不 "是一個字的句子。這是我把它變成一個一字句的時候(好吧,我知道我還有其他的句子,但我想把 "不 "這個一字句子也包括在內)

我理解這個人的無奈。她犯了一個錯誤,計劃不周,把這個事情丟在了我的身上。我以前也有過這樣的經歷,但我沒有像她那樣處理好(多次要求完成,找我的助理,甚至找我的妻子好幾次)!我的工作是必須是在我的工作中完成的。

窮遊計劃技巧
如果你發現自己因為計劃不周而把問題丟給了別人,建議你考慮一下這些建議:
  • 先從道歉開始。 「我真的,真的很抱歉,我給你送這個的時候太晚了。 我知道你很早就應該收到了,但你沒有收到,這是我的責任。 我已經把它附在這條信息上了有什麼辦法可以讓你在X日期或時間前給我嗎? 我知道這可能會給您帶來不便,但如果您能做到這一點,我將不勝感激。」
  • 在留言上複製助手(一次-不要太多次)。
  • 永遠不要騷擾家人。我的家人並不特別欣賞被拉到與她無關的事情。更重要的是,我現在是個大男孩了,真的不需要進一步的教養。
  • 當你真的得到了你所要求的東西,謝謝他們。再次向他們表示感謝,告訴他們你很感謝他們幫助你。
永遠記住,-有人的策劃不好,就會導致問題的發生! 順便說一下,歡迎將此博客發送給任何試圖將自己的問題變成你的問題的人。也許他們會得到這個信息。





I just had someone send me a document that they needed to have completed RIGHT NOW for an important deadline they had.  Mind you, they could have sent the document months earlier. Due to their poor planning, they waited until the last minute to send it to me.  Normally, I wouldn’t sweat it and I’d fill it out pretty quickly and get it back to them.  However, on this occasion, I was in Panama on business.  I was headed home to Austin for less than 24 hours, then I was off to Charlotte for business meetings at BNI Global, and then I was off to Necker Island for some downtime.
They could not have caught me at a worse time – and they were completely aware that I was in the midst of my travels. Regardless, they emailed me, emailed my assistant, emailed my wife, and emailed all of us twice more (all within two days). In between my meetings, I dropped this person a message and said, “I’m sorry you have a problem but your project is not my priority due to your poor planning.  You had months to send this to me and you sent it at the last moment (when I’m swamped) and you want it right now.  NO.  I am not able to do it right now.”
In my bookWho’s in Your Room, I said that sometimes, “no” is a one-word sentence.  This is one of the times I made it a one-word sentence (OK, I know I had other sentences but I wanted to include that one-word sentence of “NO”).
I understand this person’s frustration.  She made a mistake in her poor planning and dropped this in my lap.  I’ve been there before but I did not handle it like she did (multiple demands for completion, reaching my assistant and even my wife – several times)!

Poor Planning Tips

I recommend you consider these suggestions if you find yourself in a situation where you are dropping your problem on someone else due to your poor planning:
  • Start with an apology:  “I’m really, really sorry but something has slipped through the cracks. I am getting this to you late.  I know you should have had it a long time ago but you didn’t and that’s on me.  I’ve attached it to this message. Is there any way you can get it to me by X date or time?  I know this may be an inconvenience but I would appreciate if you could make that happen.
  • Copy the assistant on the message (once – not multiple times).
  • NEVER harass the spouse.  Ever!  Mine didn’t particularly appreciate being pulled into something she had nothing to do with.  More importantly, she’s pretty confident that I’m a big boy now and don’t really need further parenting.
  • When you do get what you requested – thank them.  Throw yourself on the sword again. Tell them you appreciate them helping you out by getting it to you quickly.
Always remember – Someone’s poor planning can lead to problems! By the way, feel free to send this blog to anyone who tries to make their problems your projects.  Maybe they’ll get the message.

https://ivanmisner.com/poor-planning-problems/

留言

這個網誌中的熱門文章

Episode 663: Membership Committees Are Critical /第663集 會員委員會是關鍵

Episode 640: The BNI Origin Story / 第640集:BNI的起源故事

Episode 666: The 5 Levels of a Referral (Classic Podcast) / 第666集 引薦人的5個級別(經典播客)。