Episode 647: BNI Is More than Referrals / 第647集:BNI不只是引薦人



第647集:BNI不只是引薦人






本週,BNI墨西哥全國總監Lorena Medina與Misner博士一起在播客中分享了一個故事,告訴大家BNI不僅僅是引薦。

創業者面臨的最大挑戰之一,就是沒有人教他們如何經營企業。他們去學校學習專業,但只教他們如何做牙醫、醫生或律師,而不是教他們如何做企業主。


BNI不是一所商學院。 BNI的使命是幫助會員通過推薦,幫助他們的企業發展。但是,學習如何經營企業,也是加入BNI的一個副作用。


Lorena 在工作中看到過這樣的情況。一個叫Lupita 的牙醫以訪客的身份去參加一個BNI的會議。當她聽著每個成員的介紹時,她意識到自己沒有企業名稱,也沒有企業標誌,沒有公司章程,也沒有公司文件,還有很多其他需要的東西。一旦病人坐在她面前的椅子上,她知道該怎麼做,但卻不知道如何讓他們到場。這就是Lupita 看到她在BNI能學到的東西,她已經成為會員10年了。

如果你在加入BNI後有過正面的 "副作用",請在評論中分享你的故事。


Ivan's Inner Circle


本集由伊凡的內心世界贊助。今天就成為我們的創始會員吧!



BNI播客647的完整實錄





Priscilla Rice:
大家好,歡迎回到官方BNI播客。我是Priscilla rice, 我來自加州伯克利市的Live Oak錄音室。而我今天在電話中加入的是BNI的創始人和首席願景官,Dr. Ivan Misner. 

嗨,Ivan。你在哪裡?



Ivan Misner:
我做得很好,本週我回到南加州地區,在BNI的創始地區演講,35年前我在那裡創辦了BNI。而Mike Adray是那裡的執行董事。 Mike和其他當地的理事們一起舉辦了一個活動,我很高興能回到我的老家,做一個演講。



Priscilla Rice:
太好了



Ivan Misner:
我們這樣做是作為我們在BNI的35週年紀念活動的一部分。所以今天我請到了一位客人,我的客人叫Lorena Medina。我認為Lorena是我的朋友。她也是BNI墨西哥的國家董事。她從2005年開始在BNI工作。她有國際關係學學位。她住在墨西哥城,她的愛好包括電影、閱讀、寫作和旅行。



而關於她的事情,沒有人知道--直到我看了這篇傳記才知道--她寫了一本科幻小說,還沒有出版。所以我希望她能出版,因為我很喜歡這個科幻小說!

Lorena的BHAG,即Big, Hairy, Audacious的目標是建立一個由10萬名網絡人士組成的社區,改變墨西哥的商業模式。 Lorena,很榮幸能在BNI播客上看到你。謝謝你今天的到來。


Lorena Medina:
謝謝你,Ivan,我很榮幸能來這裡。



Ivan Misner :
嗯,我很感謝你在這裡,因為在BNI大會上,你跟我提到了一個關於BNI的牙醫的故事,我覺得很神奇。我問你能不能分享一下,還有 其他你想說的嗎,關於下面的事情是怎樣,多次推薦?所以,讓我把它交給你,Lorena




Lorena Medina:
謝謝你,Ivan。 是的,我們一起參加了去年在波蘭舉行的全球會議。 我認為向我提出的問題是:「根據我在BNI墨西哥運營的14年中的經驗,商業企業家面臨的最大挑戰是什麼?」 我的意思是,在我的BNI生涯中,我認識了很多商界人士,我覺得不僅在墨西哥,而且在拉美地區,今天企業主們面臨的主要挑戰之一就是沒有人真正告訴我們如何經營企業。


我的意思是,我們很多人也許上過大學,如果我是個牙醫,我也上過大學,他們教我所有應該做的事情,從病人在我面前張開嘴的時候起,他們就教我。但是,圍繞著這個操作的一切,你應該有的一切,實際經營一個企業的一切,除非你真的去了商學院的地方,否則沒有人教你這些。所以,當這個問題問到我的時候,我想了想,我說:「你知道嗎,我們都是用最好的方式來經營我們的企業,我們在經營的過程中會學到一些技巧。」

但這其實是讓我很興奮的事情,因為這不是我們BNI的主要業務或核心業務。我們的業務是引薦。我們的業務並不是真的去某家公司內部,教你如何經營你的業務。然而,這種情況是有的。我的意思是,我看到它發生了一個非常特殊的故事,我用它來舉例說明BNI如何幫助你把你的業務變成比你自己的業務更專業。

所以我認識了這個牙醫,她的名字叫Lupita。她是我在墨西哥萊昂成立的第一個分會的成員。她告訴我,她第一次以訪客的身份去拜訪一個分會的故事。她告訴我,從她第一次參觀這個分會的時候,她馬上就看到了價值,因為她開始聽這個分會的成員們的演講。她開始意識到自己的業務中所欠缺的東西。

她意識到,「我確實有自己的職業,我是個牙醫,但我沒有圍繞著這個職業建立起自己的事業。」她開始意識到:「你知道嗎,我沒有商標。我沒有我的企業的註冊文件。我從來沒有培訓過我的任何員工。也許我需要一個商業顧問。」

或者,也許這只是意識到她可以在她的業務中做的所有事情,以便更好地擁有一個結構,讓她能夠成長。而我們在BNI所做的,實際上是為你提供管道,讓你獲得更多的業務,但你也需要有結構來支持這種增長。所以我覺得這很有意思,這甚至不是我們所做的。但它確實發生在BNI分會內部。所以,我們做的不僅僅是引薦。




Ivan Misner:
那她是不是撿到了一些點子呢?我猜答案是肯定的。她通過與其他BNI成員的相處,撿到了一些關於如何開發商標,如何合併,如何經營的想法。




Lorena Medina:
是的,就是這樣。所以這也是我的結論。所以,它確實有幫助。它確實有助於你作為一個商業人士更專業,並通過在這些其他領域的專家的包圍下發展更專業的業務。她可能永遠也不會、永遠也不會像她所做的那樣發展,她可能永遠也不會有她的企業名稱、公司註冊文件、她的人的適當僱用程序和標誌,所有這些東西,她都是通過與其他專業人士同處一室,與其他在自己的專業領域都很優秀的人一起發展起來的。所以,參加BNI會議是一個正確的地方,因為你難免會學到一些東西,你會因此而變得更好。




Ivan Misner:
你知道,我不知道你是否知道這一點,BNI的第二章的創始成員之一, 我的妻子伊麗莎白,你知道的那一章,是一個牙醫,他是一個30年的成員,在組裡。我認為這是驚人的。而且聽起來這位牙醫在BNI裡學到了很多好的想法。




Lorena Medina:
是的,這正是發生在這個牙醫Lupita身上的事,我是說,我現在講她的故事。她已經成為了10年的會員。我想說的是,我參與BNI已經14年了,11月就要15年了,每次我去參加BNI的會議,我都會學到一些東西。而且總會有一些東西可以從會員那裡學到,總有一些你不知道的專業或者是一些你不知道的商業專業,讓你開始意識到自己的業務中缺乏的東西。所以,這讓你變得更優秀。如果我想成為—




Ivan Misner:
它不只是關於推薦人,它是關於學習如何更有效地經營業務,這不是我們的任務,但我認為這就是你說的重點,我們還在學習很多其他的想法。




Lorena Medina:
沒錯,這就是我所說的BNI副作用之一 。這不是我們的核心業務,也不是它的目的。但它還是會發生。所以我認為,即使你有一個真正繁榮的業務,你有很多客戶,你認為你不需要引薦人,那你需要和其他人在一個房間裡學習。



我是想勸我的弟弟加入任何組織,即使不是我的,也要勸他加入。因為如果每天和你說話的人都是你的員工,或者說是你的下屬,你需要比你更成功的人一起包圍自己,這樣你就可以向他們學習。這就是BNI分會的情況:你把自己包圍在專業人士的身邊,他們都比你更懂事,他們都是各自領域的專家。總有一些東西是你可以向他們學習的,因此而變得更好。




Ivan Misner :
是的,這一點毋庸置疑。你知道,當我開始BNI的時候,我肯定是在建立網絡:我邀請到BNI的大多數人都比我更成功。但是,即使你在一個分會中的情況不是這樣的,還是能從人們身上學到一些東西,從同齡人身上學到一些你不知道的東西,他們可以教你一些你不知道的業務,在某種程度上幫助你的業務。而這絕對是BNI的一個副作用,我們真的不怎麼談論,我真的很高興你提出來了。

你在開頭提到的那個牙醫說的是什麼?你在開始的時候說過,只有當人們張著嘴坐在你面前的時候,你才會和他們建立起聯繫?她是怎麼說的?




Lorena Medina :
她說:「他們在大學裡教給我的是,當你已經有人在你面前張著嘴說要做什麼,但在這之前該怎麼做呢?我怎麼才能讓那個足夠信任我的顧客在我面前張著嘴來這裡?」我是說圍繞著這次行動的一切,這也是很重要的。





Ivan Misner :
沒有人在牙科學校裡講過這個問題脊骨神經科學校,醫學院,法學院和法學院,以及其他任何一個學校,他們不談如何讓別人坐在你面前張著嘴的時候,他們不談 如何讓他們到那個點。我絕對喜歡那個表情。


Lorena,我們沒時間了。但聽著,在我把它交給Priscilla之前,還有什麼最後的想法嗎?




Lorena Medina :
好吧,只是想總結一下,我想這個經驗,Lupita,我的牙醫和我在Leon分會的成員,這是一個可能會在整個組織裡重複很多遍的故事。那麼,聽到所有有關BNI副作用的故事會有多酷?




Ivan Misner :
很好。 而且我想,如果您正在聽這,並且有Lorena所說的“副作用”,我希望您可以在播客中將其發佈在這裡,請給我們您的故事的簡短版本和評論。 提醒一下,我閱讀了那裡的所有評論。 我很想閱讀您的評論。

Lorena, 非常感謝您今天參加BNI播客。Priscilla,交還給你。



Priscilla Rice:
好了,我想就這樣。謝謝你們倆的精彩信息。這個播客有一個新的讚助商。去查看一下,在 www.ivansinnercircle.com Ivan 已經收集了大量的內容,並邀請你參加。

非常感謝大家的收聽。我是Priscilla Rice,我們期待著你下週再次加入我們的官方播客的另一集精彩節目。









Episode 647: BNI Is More than Referrals








Lorena Medina, National Director of BNI Mexico, joins Dr. Misner on the podcast this week to share a story that shows BNI is more than referrals.
One of the biggest challenges that entrepreneurs have is that no one ever taught them how to run a business. They go to school to learn a profession, but only teaches them how to be a dentist or a doctor or a lawyer—not how to be a business owner.
BNI is not a business school. The mission of BNI is to help members grow their businesses through referrals. But learning how to run a business can be a side effect of joining BNI.
Lorena has seen this at work. A dentist named Lupita went to a BNI meeting as a visitor. As she listened to each member’s presentation, she realized that she didn’t have a business name, or a logo, or incorporation papers, or many other things that she needed. She knew what to do once the patient was sitting in the chair in front of her, but not how to get them there. That’s what Lupita saw she could learn in BNI, and she’s been a member for 10 years now.
If you’ve experienced a positive “side effect” of joining BNI, share your story in the comments.
Ivan's Inner Circle
This episode is sponsored by Ivan’s Inner Circle. Become a founding member today!

Complete Transcript of BNI Podcast 647

Priscilla Rice
Hello, everybody and welcome back to the official BNI podcast. I’m Priscilla rice, and I’m coming to you from Live Oak Recording Studio in Berkeley, California. And I’m joined on the phone today by the founder and the chief visionary officer of BNI, Dr. Ivan Misner.
Hello Ivan. How are you and where are you?
Ivan Misner
I am doing fantastic and this week I am back in the Southern California area speaking in the founding regions of BNI where I started BNI 35 years ago. And Mike Adray is the Executive Director there. And Mike’s putting on an event with a number of the other local directors and I’m really excited to be back into my old hometown and and do a presentation.
Priscilla Rice
Great.
Ivan Misner
We’re doing this as part of our sort of our 35th anniversary in BNI. So today I have a guest and my guests name is Lorena Medina. I consider Lorena a friend. She’s also the national director of BNI Mexico. She’s been in BNI since 2005. She has a degree in International Relations. She lives in Mexico City, and her hobbies include movies, reading, writing, and travel.
And something nobody about her knows–and I didn’t know it until I read this bio–is that she has written a science fiction novel, which she has not published yet. And so I want her to publish it because I love love this. Science fiction!
Lorena’s BHAG or Big, Hairy, Audacious goal is building a community of 100,000 networkers that will change the way Mexico does business. Lorena, it is truly an honor to have you on the BNI Podcast. Thanks for coming on today.
Lorena Medina
Thank you, Ivan. It’s an honor to be here.
Ivan Misner
Well, I appreciate you and you are on because, I think it was at a BNI convention, you mentioned to me a story about a dentist in BNI that I thought was amazing. And I asked if you’d share it, and anything else that you have that you’d like to talk about, about how below is more than just referrals? So let me hand it over to you, Lorena.
Lorena Medina
Thank you, Ivan. Yeah, we were together at the global convention in in Poland last year. And I think that the question that was posed to me was, “In my experience in the last 14 years of a running BNI Mexico, what is the biggest challenge that business entrepreneurs run into?” I mean, I have known a lot of business people in my BNI career and I felt that not only in Mexico but in Latin America one of the main challenges that business owners have today, that’s what I have observed, is that nobody ever really told us how to run a business.
I mean, a lot of us maybe went to college, and maybe if I am a dentist, I went to college, and they taught me everything that I was supposed to do, from the time when I have a patient in front of me with his or her mouth open. But what about everything that surrounds that operation, everything that you’re supposed to have in place to actually run a business, nobody teaches you this unless you’re actually going to to business school somewhere. So when this question was posed to me, I thought about it and I said, “You know what, we are all running our business the best way we can and we learn a few tricks along the way.”
But this is actually something that is really exciting to me because this is not the our main or core business in BNI. Our business is referrals. Our business is not really to go inside a particular company and teach you how to run your business. However, this happens. I mean, I saw it happen with a very particular story that I use to put an example of how BNI can help you turn your business into something a lot more professional than if you were on your own.
So I met this dentist, her name is Lupita. So she is a member in my first chapter that I launched in Leon in Mexico. And she told me the story of the first time that she went to visit a chapter as a visitor. And she told me that from the first visit that she had in this chapter, she immediately saw value because she started listening to all the presentations from the members of this chapter. And she started realizing all the things that were lacking in in her business.
She realized, “I do have a profession, I’m a dentist, but I don’t have a business built around it.” She started realizing, “You know what, I don’t have a logo. I don’t have the incorporation papers for my business. I have never trained any of my employees. Maybe I need a business consultant.”
Or maybe it’s just realizing all of the things that she could do in her business to be better to to actually have a structure that would allow her to to grow. And what we do in BNI is actually provide the pipeline for you to get more business, but you need to also have structure to support that growth. So I thought it was fascinating that that’s not even what we do. But it does happen inside the BNI chapter. So we do more than referrals.
Ivan Misner
And did she pick up some ideas? I’m guessing the answer is yes to that. She picked up some ideas on on how to develop a logo, how to incorporate, how to run the business, by surrounding herself with other BNI members.
Lorena Medina
Yes, exactly. So that was my conclusion as well. So it does help. It does help you as a business person to be more professional and to develop a more professional business by being surrounded by specialists in these other areas. She probably would have never, ever evolved the way she did, she probably would have never had a name for her business, the incorporation papers, the proper hiring process for her people, and a logo, all of these things that she developed by being in the same room with other professionals, with other people that were all very good in their own specialties. So being in a BNI meeting is the right place to be because it’s inevitable that you’re going to learn something and that you’re going to be better as a result.
Ivan Misner
You know, I don’t know if you know this, one of the founding members of the second chapter of BNI, the chapter that my wife Elizabeth, who you know well, was in, was a dentist and he was a member for 30 years in in the in the group. And I think that’s amazing. And it sounds like this dentist has picked up a lot of great ideas in BNI.
Lorena Medina
Yeah, that’s exactly what happened, I mean, to this dentist Lupita that I’m telling her story now. She has been a member for 10 years. And what I would say is that I have been involved in BNI for 14 years, going to be 15 years in November, and every time I go to a BNI meeting, I learn something. And there’s always something that you can learn from the members, and there’s always some profession or some business specialty that you didn’t even know existed, that you start realizing what’s lacking in your own business. So that makes you better. And if I want to be—
Ivan Misner
It’s not just about referrals, it’s about learning how to run the business more effectively, which isn’t what–it’s not our mission, but I think that’s the point you’re making is that that we still pick up a lot of other ideas in addition.
Lorena Medina
Exactly. This is one of the what I call BNI side effects. It’s not our core business. It’s not exactly what it was designed to do. But it happens anyway. So I think this is even if you have a really prosperous business and you have a lot of customers and you think you don’t need referrals, you need to be in a room with other people that you can learn from.
I was trying to talk my brother into joining any organization, even if it’s not mine. Because if the only people that you talk to everyday are your employees, or are people that are somehow subordinate to you, you need to surround yourself also with people that are more successful than you so you can learn from them. And this is what happens in BNI chapters: you surround yourself with professionals and they all know something better than you and they all are experts in their areas. And there’s always something that you can learn from them and be better as a result.
Ivan Misner
Yeah, no question about that. You know, when I started BNI, I was definitely networking up: most of the people that I invited into BNI were more successful than me. But even if you’re in a chapter where that’s not the case, there’s always something to learn from people, from peers, who can teach you something about their business that you didn’t know, that somehow helps you in your business. And this is definitely a side effect of BNI that we really don’t talk about very much and I’m really glad that you brought it up.
What was that expression that the dentist used and you mentioned it in the beginning of this about something about you only making a connection with the people when they’re sitting in front of you with their mouth open? What was it she said?
Lorena Medina
What she said was, “What they taught me in college was what to do when you already have somebody with their mouth open in front of you, but what happens before we get to that point? How do I get that customer that trusted me enough to be here in front of me with his or her mouth open?” I mean everything that’s surrounding this operation, it’s kind of important too.
Ivan Misner
And nobody talks about that in in dental school in chiropractic school and medical school and legal school and any of those, they don’t talk about how to get people to that point where they’re sitting in front of you with their mouth open. I absolutely love that expression.
Lorena, we’re out of time. But listen, any last thoughts before I turn it over to Priscilla?
Lorena Medina
Well, just to conclude, I think that this experience that Lupita, my dentist and my member that I have in my chapter in Leon, it’s a it’s a story that probably repeats a lot throughout the organization. So how cool would it be to hear all of this stories of BNI side effects?
Ivan Misner
That’s a great point. And I think if you’re listening to this and you have a “side effect” like Lorena is talking about, I’d love for you to post that right here on the podcast. Just give us a short version of your story. Comment. Just as a reminder, I read all of the comments that go up there. I’d love to read your comment.
Lorena, really powerful stuff. Thank you so much for being on BNI Podcast today. Priscilla, back to you.
Priscilla Rice
Okay, I think that’s it. Thank you both for the great information. This podcast has a new sponsor. Go check out the great content available at www.ivansinnercircle.com, where Ivan has assembled a wide variety of topics and you are invited to participate.
Thank you so much for listening. This is Priscilla Rice, and we look forward to having you join us again next week for another exciting episode of The Official BNI Podcast.
https://www.bnipodcast.com/2020/02/26/bni-is-more-than-referrals/



留言

這個網誌中的熱門文章

Episode 663: Membership Committees Are Critical /第663集 會員委員會是關鍵

Episode 640: The BNI Origin Story / 第640集:BNI的起源故事

Episode 666: The 5 Levels of a Referral (Classic Podcast) / 第666集 引薦人的5個級別(經典播客)。