Build a High (EQ) Emotional Intelligence (打造高(EQ)的情商)
打造高(EQ)的情商
培養你的「情商」也被稱為 「情商」或 「EQ」,現在,培養你的「情商 」是非常重要的。情商是我們處理與他人關係的能力。 EQ是我們作為企業主在大流行前培養出來的技能,是我們與他人面對面地進行人際交往,建立自己的 "社會資本"。
然而,物理上的隔離和在家工作,導致我們現在的人際關係網的方式發生了變化。目前,我們不能當面聯繫,也不能在我們的營業場所與客戶見面。相反,我們的人脈關係是在網上,我們的業務是虛擬的。因此,通過建立一個高EQ來管理我們與他人的關係比以往任何時候都更加重要。
你的情商越高,你的人際交往能力就越自然。你可以通過了解和應用一些重要的網絡社交概念來提高自己的情商。
發展動態的在線網絡風格
人脈關係比參加典型的面對面的例行活動要多得多。這些日子,我們不再是參加面對面的活動,而是通過網絡和電話進行交流。因此,你的人際交往風格也需要改變,以保持你的社交資本。培養一種刻意的、動態的、習慣性的網絡人際交往風格,將幫助你建立更高的情商。
這可以通過閱讀有關網絡營銷的書籍和其他網絡文章,並從別人那裡學習他們的技巧,將你以前的口碑網絡技巧應用到網絡上,在家里工作的時候就可以做到。調整你的網絡技巧需要有意識的練習和應用,才能成為習慣。通過創建一個動態的計劃,建立一個高EQ,這些天在網上建立網絡聯繫。
適當地在網上建立網絡
在建立自己的網上人際網絡風格的時候,要敏感地意識到大家都是一伙的。不習慣在網上建立網絡的企業以一種近乎禿鷲般的強度宣傳他們的公司。他們將直接銷售廣告和關於他們的業務的帖子淹沒在社交媒體上,給他們幾乎不認識的人發帖,這將導致你的情商降低。此外,商業世界已經發生了變化,人際網絡已經適應了虛擬市場。我們不再能夠參加面對面的人際交往活動,去散發名片,獲取交易性的線索,問別人無處不在的 "你是做什麼的?"。相反,我們需要定期在社交媒體頁面上發帖,與他人建立關係,傳遞推薦人,並問別人"我能幫上什麼忙嗎?" 懂得如何在網上適當地進行網絡交流是一個高情商網絡人的另一個標誌。
與他人保持聯繫,並採取後續措施
拿起電話,與客戶和同事保持聯繫,是高情商網絡人最擅長的領域。一個有技巧的網絡人脈師在介紹了一個新的業務聯繫人後,絕不會錯過一個跟進的機會。我建議你在社交媒體的業務頁面上為你的推薦夥伴寫推薦信。另外,對於那些你多年來個人和專業上都使用過的企業,也要伸出手去做同樣的事情。在他們的一些社交媒體上也留下一些評論。我還建議你要求你的客戶、客戶和同事也在你的社交媒體頁面上寫推薦和評論。現在是一個很好的時機,你可以創建一份時事通訊,通過電子郵件向所有的客戶發送關於你的業務目前的變化,特別的促銷活動,你如何幫助他人,並包括所有社交媒體頁面的URL鏈接。要求他們喜歡並關注你的每一個頁面,除了要求他們對你的業務進行推薦外,還要求他們對你的業務進行推薦。
跟進別人的轉介紹(收到和給的)並不是我們最喜歡的事情,但這是一件需要花心思的事情,需要勤奮。 1、拿起電話,打電話。很多生意人都是一個人在家工作,沒有其他的人說話。這年頭,在別人面前保持自己的名字、企業的名字和自己的專長是非常重要的。而且要多多跟進,這一點很重要。高智商的網絡人利用電話、社交媒體頁面和電子郵件進行網絡聯繫,並經常與對方重新聯繫,建立起牢固持久的關係。
維護客戶的忠誠度
很多創業者太注重帶來新業務,而忽略了用感恩之心來維護客戶的忠誠度。讓現有的顧客回頭,並把別人推薦給你,這對企業的成功和發展是很重要的! 懂得這一點的創業者會讓顧客感到自己的價值和感激。即使你在家里工作,他們也會回來向你推薦別人。與每一個與你做生意的人成為朋友,是一個高情商網絡人的指標。
企業主會因為情商,會被別人推薦和推廣;因為情商,也因為情商,而培養出社會資本。這年頭有了網絡,高情商的人脈關係網,就能保持強大的商業口碑基礎。
Build a High (EQ) Emotional Intelligence
Building your “Emotional Intelligence” also known as “Emotional Quotient” or “EQ” is extremely important right now. Emotional Intelligence is the ability we have to manage our relationships with other people. EQ is the skill we developed as business owners before the pandemic to network with others face-to-face and build our “social capital”.
However, physical isolation and working from home has led to changing the way we are networking these days. We currently cannot network in person nor meet with clients at our places of business. Instead, our networking is online and our businesses are virtual. Therefore, managing our relationships with other people by building a high-EQ is even more important than ever.
The higher your Emotional Intelligence is, the more natural your ability to network will be. You can improve your EQ by understanding and applying some important online networking concepts.
Develop a dynamic online networking style
Networking is so much more than attending the typical face-to-face meet-n-greet routine events. These days, we are not attending face-to-face events; we are networking online and by telephone. Therefore, your networking style needs to also change to maintain your social capital. Developing an online networking style that is deliberate, dynamic, and habitual will help you to build higher Emotional Intelligence.
This can be done while working from home by reading books and other internet articles about online marketing and learning from others their techniques for applying your previous word-of-mouth networking skills to networking online. Adapting your networking skills will take conscious practice and application before they become habits. Build a high-EQ by creating a dynamic plan to network online these days.
Network online appropriately
Be sensitive to the fact that we are all in this together when building your online networking style. Businesses not used to networking online promote their company with an almost vulture-like intensity. They flood social media with direct sales ads and posts about their business to people they hardly know. This will result in lowering your Emotional Intelligence. Furthermore, the business world has changed and networking has adapted to a virtual market. We are no longer able to attend face-to-face networking events to pass out our business cards, obtain transactional leads, and ask someone the ubiquitous “what do you do?”. Instead, we need to post regularly on our social media pages, build our relationships with others, pass referrals, and ask others “How can I help?” Understanding how to network appropriately online is another sign of a high-EQ networker.
Stay connected and follow-up with others
Picking up the phone and staying connected with clients, customers, and colleagues is an area where the high Emotional Intelligence networker excels. A skillful online networker will never miss an opportunity to follow-up after an introduction to a new business contact. I recommend that you write testimonials on the social media business pages for your referral partners. Plus, reach out and do the same for those businesses you have used both personally and professionally over the years. Leave a comment on a few of their social media posts too. I also recommend that you request your clients, customers, and colleagues to write testimonials and reviews on your social media pages too. Now is a great time to create a newsletter that you can email to all your clients about the current changes to your business, special promotions, how you are helping others, and include the URL links to all your social media pages. Ask them to like and follow each of your pages in addition to a request for testimonials from them about your business.
Following up with others on referrals (received & given) is not our favorite thing, but it is something that needs a lot of finesse and demands diligence. Pick up the phone and call. Many business people are working from home alone and do not have other people to talk to. Keeping your name, your business’s name and your expertise in front of others is very important these days. And it’s important to follow up more than once. High-EQ networkers use their telephones, social media pages and emails to network online and re-connect with each other often to build a strong long-lasting relationship.
Maintain customer loyalty
Many entrepreneurs focus so much on bringing in new business that they miss the boat on maintaining customer loyalty with gratitude. Keeping current customers coming back and referring others to you is important for business success and growth! The entrepreneur who understands this makes their customers feel valued and appreciated. They will come back and refer others to you, even if you are working from home. Becoming friends with each person with whom you do business is an indicator of a high-EQ networker.
Business owners will be referred to and promoted by others because of Emotional Intelligence and their ability to develop social capital. With online networking these days, high-EQ networkers can maintain a strong word-of-mouth based business.
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